Hotel Indigo Melbourne on Flinders, an IHG Hotel

Newly redeveloped hotel on Spencer st/Flinders Lane, less than 12 months old so everything is ship shape, perfect location if arriving by train at Southern Cross Station or utilising skybus from Melbourne airport as this hotel is virtually across the road, no need to lug luggage to accom, no need for ubers :), staff were super friendly and helpful, rooms spacious and very modern, super clean, lobby is even a nice place to relax and have a drink, great breakfast venues nearby - Higher Ground, Societe and Grainstore very close by, 20 min walk to Mall or you can catch a free CBD tram, 10-15 min walk to Marvel stadium for football, strongly recommend and would not hesitate to return, last time we went to melbourne we lugged suitcases up the top of Spring st and that was not fun on a busy tram, do not recommend that, stay nearby at Indigo may cost you $20 more a night but definitely worth it and you can leave your luggage in storage in the am and shop at nearby DFO (Not that fabulous) before you catch your train home or skybus to the airport

This hotel is very central, just 5 minutes walk from the station. The Reception staff were incredibly helpful, answering all our questions and providing a map of the city. The room was huge and exceptionally well equipped. Fantastic shower and huge bed! The bar had a Happy Hour from 4pm - the cocktails and beers were a bargain. One of the best features of this hotel was the decor throughout - quirky and imaginative. We only stayed one night, but I would highly recommend this hotel to anyone staying in Melbourne.

I recently stayed at this hotel, and overall, it was a pleasant experience. My room (Room 215) was clean and comfortable, with a nice layout and conveniently located right in front of the lift. The hotel’s location was a huge plus – it’s close to the tram station, making it easy to get around, and Spencer DFO is just a short walk away, perfect for shopping. The staff were friendly and genuinely helpful, which added to the positive experience.

We were experiencing issues with the air conditioning in our room within the first hour of checking into the hotel. A lovely staff member from the front desk came up and knew exactly what the problem was and attempted to fix it. On the 2nd attempt returned to the room with keys to another room (next door, which made the switch easy). Our 2nd room was exceptionally large and the air conditioning was perfect especially for such a hot day outside. The staff at the front desk were all so lovely from the moment we checked in but this gentleman in particular made the stay a pleasant one. Even offered us a drink on the house that evening for the inconvenience. Great location, just down the road from southern cross and marvel stadium. We were recommended Hotel Indigo by a family member and it did not disappoint.

Excellent customer service with the front desk allowing us an early check in which was very much appreciated. Good location and walking distance into Southbank as well as all of the CBD restaurants and bars. Loved the bathroom, huge shower and great shampoo/conditioner/body wash etc. We didn't use the bar and restaurant down in the lobby but it looked really nice. Beautiful lobby and the availability of umbrellas for those rainy Melbourne days.